Troubleshooting Wireshark Issues: Resolving Npcap Service Failure and Missing VC Library Files

A system crash caused the loss of some files in the critical directories catroot and drivers, leading to Wireshark issues.

C:\Windows\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}

C:\Windows\System32\drivers

After replacing the missing files from a normal system and entering the system, I found an anomaly with Wireshark. Upon reinstalling Wireshark, I encountered issues with missing VC library files and problems with installing npcap. Tried many versions of npcap, but none worked.

The missing VC library files issue is easy to resolve

Wireshark issues

Just install vc_redist.x64.exe

But npcap kept reporting “Failed to create the npcap service: 0x80070032”. I researched a lot and also analyzed npcap’s installation logs but found no suitable solution. For example, many ideas are proposed in this thread, but none worked.

https://github.com/nmap/npcap/issues/218
Wireshark issues

Ultimately, I had to switch to winpcap 4.1.3 as a replacement for npcap to get Wireshark to work temporarily.

Postscript: I finally resolved the issue where npcap kept reporting “Failed to create the npcap service: 0x80070032” and wrote a new document:

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