The EasyGBS streaming platform is widely applied across fields such as smart cities, smart parks, and smart transportation. It integrates via the GB/T28181 protocol to receive device streams and output RTMP, RTSP, HLS, and FLV live stream distribution. Its unified video surveillance network standard and architecture plays a crucial role in comprehensively building security internet platforms and sharing platforms.
Based on feedback from on-site customers, there are often reports of channels failing to connect or being unable to play when using EasyGBS. The troubleshooting approach for these issues involves checking the connection between the device and the platform.
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When a device is offline, it might show the channel as offline, which means playback is impossible. This situation arises because the device can connect to the platform but does not actually transmit a video stream to it.
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Additionally, there might be no channel displayed, meaning that opening a channel does not show the specific device content. This indicates an issue with the device-channel connection that requires further investigation.
If problems occur with the EasyGBS connection, we can conduct further packet capturing to diagnose issues. On Windows, tools like Wireshark are typically used for packet capturing.
By using Wireshark to filter SIP and find the INVITE registration messages, you can view information about the device’s registration to the platform. Utilizing packet capture software helps identify at which step the connection encountered issues, allowing for troubleshooting and resolution.
We have previously shared many packet capture issues, and you can follow us for updates. Most issues can be resolved by adjusting the settings. The EasyGBS platform already has a fairly comprehensive testing mechanism, where you can experience all features during testing and call interfaces for secondary development. We welcome you to explore and test.